Scientists from academia are often puzzled by the emphasis on standard operating procedures (SOPs) in industry. In one of my early R&D jobs, it felt like an obsession – as soon as I got a new result, my managers wanted to know about the process, and whether I had standardized it. I thought it must be due to their background in manufacturing, where everything has to be replicated from one factory to another. But with more experience, I’ve seen this interest in standardized procedures everywhere – manufacturing, R&D, medical devices, pharmaceuticals… everywhere, that is, except the university research lab. For scientists trained to answer questions by designing new experiments, question of process might not make sense, and even seem a waste of time: If standard procedures are so important, how do we explain the many successful research groups that never bother with them?
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